WorldRets Customer Support

World RETS Customer Support

WorldRETS believes in 'What can we do to help?' support.
This is why we provide you with options that work the way you work.

Just Getting Started?

Visit the getting started page for step by step instructions.

By phone:

Call if you need help. Our phones are answered by our local support staff, not by a third party like so many other software companies. Regular business hours support is from 9:00-5:00 (EST) by calling 386-868-2828.
Emergency support is available 24/7/365 at the same phone number.

By Email:

WorldRETS provides support online via email for quick and easy responses from our support staff. Simply send an email to support@worldrets.com stating your support request. Be sure to let our staff know your name, website, and a detailed account of your support issue. You will receive a response within 48 business hours.

Online Instructions:

For step by step instructions for using World RETS, visit our online Help Articles and click on the article titles to see instructions.

Online Forum:

See commonly asked questions and answers in the World RETS Forum.

Training Videos:

Watch a video tutorial to learn how to use World RETS. Check your admin area for links to common topics, or see all of the videos on our Demos page.